Hands-on modules for small boutiques and studio florists across Australia: shop presentation, POS & inventory, pricing strategy, customer experience and rostering.
Visual merchandising and pricing review increased average transaction value by 18%.
FIFO and delivery scheduling reduced weekly waste by 30% for a city studio.
One-to-one mentoring with retail trainer improved staff confidence and service metrics.
Downloadable templates and quick-check lists included with every program (rosters, stock sheet, daily takings template).
| Metric | What to track | Target (example) |
|---|---|---|
| Average transaction value | Sales / number of transactions | $45–$65 |
| Sell-through rate | Units sold / units received | 50–70% weekly |
| Wastage % | Spoilt product value / purchases | <8% |
We run bespoke workplace audits, group training days and short courses across Australia. For franchised shops and independent boutiques we tailor examples to seasonal peaks and local suppliers.
Our retail ops modules are non-accredited short courses designed for immediate workplace application. We can signpost RTO pathways for formal qualifications.
Yes — with blended delivery and a minimum group size. Contact us for a quote and travel options.
